Chapter 5 : Organizational Structures that support Strategic Initiatives

Organization employees must work together to develop strategic initiatives that create competitive advantages.

IT Roles and Responsibilities

The gap between IT personnel and Business personnel

·      -   Business person are expert in functional areas such as sale,accounting,financial and marketing.

·      -   IT personnel are expert in technological area.

·      -This typically cause communication gap between these two personnel

Ways to improve communication

·      -   Business person must seek to increase their understanding of IT

·     -    IT person must seek to increase their understanding of the business

·      -   It is the responsible of CIO to ensure effective communication between IT person and business person such as give them training.

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Organizational fundamental – Ethics and Security

Ethics – the principle and standards that guide our behavior toward other people

Privacy –the major ethical issue

-the right to be left alone

-the right to have control over your own personnel possession

-the right not to be observed without your consent

Ethics

- one of the main ingredient in trust is privacy
- primary reasons privacy issue lost trust for e-business